Chefs, Not Recipes: The Tyranny of Tools and Best Practices
One of my favorite sayings is, “Chefs, not recipes.” It’s a phrase that I stole from Dave Snowden, and it perfectly encapsulates the approach I think we need to take (and aren’t) in the collaboration, networks, and organizational development space. I believe in this so strongly that I had it engraved on the back of my phone.
What exactly does this mean, and why do I find it so important?
One of the reasons I got into this field was that, over a dozen years ago, I experienced exceptional collaboration in open source software development communities, and I wondered whether similar things were happening in other places. If they were, I wanted to learn about them. If they weren’t, I wanted to share what I knew. I thought that developing shared language around common patterns could help groups achieve high-performance.
I still believe that a good pattern language would be useful, and there’s been some interesting movement in this direction — particularly Group Works and Liberating Structures. (Hat tip to Nancy White for pushing me to explore the latter.) However, I think that there’s a much bigger problem that needs to be addressed before a pattern language can become truly useful.
Collaborating effectively is craft, not science. There are common patterns underlying any successful collaboration, but there is no one way to do it well. It is too context-dependent, and there are too many variables. Even if best practices might be applicable in other contexts, most of us do not have the literacy to implement or adapt them effectively. We think we lack knowledge or tools, but what we actually lack is practice.
I’m a pretty good cook, but I still remember what it was like to be bad at it. I first tried my hand at cooking in college, and I was so intimidated, even simple recipes like “boil pasta, add jarred sauce” flummoxed me. I was so incompetent, a friend mailed me a box of Rice-A-Roni all the way from the other side of the country because she was afraid I would starve.
Back then, I followed recipes to the letter. I had no way of evaluating whether a recipe was good or bad, and if it turned out badly, I didn’t know how to make adjustments. I ended up defaulting to the same few dishes over and over again, which meant that I got better quickly, but I also plateaued quickly.
A few things got me over the hump. I had lots of friends who cooked well. I relied on them for guidance, and I especially enjoyed cooking with them, which allowed me to see them in action and also get feedback. But the turning point for me was challenging two of my less experienced friends to an omelette competition. (I suppose that speaks to another thing that helped, which was that I was brash even in the face of my incompetence.)
I cooked omelettes the way my parents cooked them and the way I assumed everyone else cooked them. But both of my friends cooked them differently, and I liked all three versions. The differences in approaches were more subtle than what was usually captured in a recipe, but the differences in results were clear.
That experience made me curious about my assumptions. Most importantly, it got me asking “why.” Why do things a certain way? What would happen if I did it differently? I also stopped using recipes, choosing instead to watch lots of cooking shows, cook with others (including people who worked in kitchens or were professionally trained), and experiment on my own. Recipes were a helpful starting point, but they were not helpful beyond that. While better knives and pans improved my ability to execute, they did not make me a better cook.
Recipes and tools have their place, but they are relatively meaningless without the literacy to wield and interpret them. Practice, experimentation, mentorship, constantly asking “why” — these are the keys to mastering any craft. This was my experience learning how to cook, and it’s also been my experience learning how to design and facilitate collaborative engagements.
What does approaching collaborative work as a chef as opposed to a set of recipes look like? It starts with asking “why” about everything. For example, if you’re designing and facilitating a face-to-face meeting:
- What are your goals, and why?
- How are you framing them to participants, and why?
- How are you arranging your space, and why?
- When are you breaking up your group, and why (or why not)?
- What kind of markers are you using, and why?
- Why are you having a face-to-face meeting at all?
I meet a remarkable number of practitioners — even ones with lots of experience — who can’t answer these questions. They’re simply following recipes.
Even if you have answers to all of these questions, don’t assume that your answers are the best ones. Experiment and explore constantly. Shadow other practitioners, especially those who approach their work differently. Intentionally do the opposite of what you might normally do as a way of testing your assumptions.
Finally, if you are a more experienced practitioner, remember that in professional kitchens, chefs have a supporting cast — sous chefs, line cooks, prep cooks, and so forth. If you yourself are not regularly working with a team, you’re not optimizing your impact. Most importantly, find a way to mentor others. Not only is it a gratifying experience, you’ll find that the learning goes both ways.
Photo by yassan-yukky. CC BY-NC.
I love the analogy of chef. We get so caught up in steps and tools, frameworks and metrics; and then we begin to count what we do as success, rather than what changes as a result of the collective energy we muster.
Yes, yes, yes, to the value of experimentation. And, maybe there is a creative tension (of the “Polarity Management” sort) between experimentation and form? I’m thinking of my training in Aikido for a year, several decades ago. While I did not continue to study that form, my consistent practice of it during that time period seems to have embedded a different relationship to the ground, into the cells of my body… something which has quite literally saved my life on a few occasions.
There is absolutely a productive tension between experimentation and form. Most of what I’ve been doing since leaving consulting a year and a half ago has been trying to replicate what you did in Aikido — identifying the basic muscles and forms needed to collaborate effectively and giving people the opportunity to practice them repeatedly so that they become embodied. This is very different from what I’m speaking against in my post, which is the implied emphasis on information capture and transfer rather than embodiment.
Gene, well said, we scratch our heads back here on why people don’t understand your points, that said we work hard at developing the approach/leadership on a number of fronts, keep reading the word!
Thanks, Warren, and great to see you here!
I am engraving “brash even in the face of my incompetence” on the back of my phone.
Own it, Elizabeth! Although also be aware of the Dunning-Kruger Effect: https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
Great blog Eugene.. .thanks for your thoughts. Particularly relevant to the work Im involved in… Collaboration is at the heart of everything we do and believe in at the Groupwork Institute… all the best
Thank you, Steve! Glad it resonated. I’d love to hear more about your work and the work of the Institute.
I’d rather it was ‘cooks not recipes’, to avoid the implication that you need to be an expert. Anybody can cook, the one qualification is they have to love food. It’s that relationship which gets ignored when we follow recipes religiously.
It’s important not to conflate chef and cook in this context. Chef, of course is adapted French, short for <>. They are very different roles. Cooks furnish safe nutrition; chefs deliver sublime delights. Cooks are required for survival; chefs are optional. Hierarchy is not necessary for cooks; while chefs inhabit networks. So forth and so on.
In 1870s Chinatown in San Francisco, ‘chefs’ loaded opium pipes in the many dens; in 2015’s rural America ‘cooks’ are meth makers.
Organizationally, cooks are managers; chefs are leaders-among-equals.
Collaboratively, cooks are mostly ordinary record-keepers, administrators, supervisors, apparatchiks, and bureaucrats. Chefs pursue original thinking, network multiformity, conceptual blending, abduction, situated cognition, disequilibrium, serendipity, narrative, lateral thinking, exaptation and a wide-range of other crucial nondeterministic behaviors.
Cooks deliver predictable results; chefs propel imagination.