When it comes to facilitation, people only see what happens in the room. If you do well, they usually attribute that to talent and experience.

Those things matter. But to quote Russell Wilson, “The separation is in the preparation.” The hard work happens in the design process, the pre-work, the practice.

My mission is to get people to see that, to understand and appreciate that, and to learn how to do it. I’m still exploring how best to do this, but I know for sure that it starts by modeling it.